Christmas Operating Hours and Delivery Timeframes

Showroom Opening Hours (QLD Time)

Monday 23/12/24 - 8am - 5pm

Tuesday 24/12/24 - 8am - 1pm

Wednesday 25/12/24 - CLOSED

Thursday 26/12/24 - 9am - 2pm

Friday 27/12/24 - 8am - 4pm

Saturday 28/12/24 - 8am - 1pm

Sunday 29/12/24 - CLOSED

Monday 30/12/24 - 8am - 5pm

Tuesday 31/12/24 - 8am - 1pm

Wednesday 01/01/25 - CLOSED

Delivery Timeframes

Whilst every effort is made to ensure you receive your order before Christmas, we cannot guarantee a pre-Christmas delviery if your order is placed after the dates below for the selected areas.*

NSW Metro - 16th December

NSW Regional - 12th December

ACT Metro - 16th December

ACT Regional - 12th December

QLD Metro - 16th December

QLD Regional - 12th December

SA Metro - 15th December

SA Regional - 12th December

WA Metro - 16th December

WA Regional - 12th December

NT - 11th December

*Please note: The dates listed are guidelines and whilst we would expect orders to be delivered pre-Christmas if placed before the cut-off date it is not guaranteed.

Supplier Timeframes

To ensure we can provide the extensive range of products we offer, we partner with a variety of suppliers and often dispatch goods directly from their warehouse. 

As a result, we cannot guarantee a pre-Christmas delviery if your order is placed after the dates with the respective suppliers.*

Daisy Pool Covers & Rollers - 13th December

*if you are unsure if the product you are ordering comes from direct from a supplier, please contact us on 1800 100 417 prior to ordering

Warranties & Aftercare Support

A number of our suppliers and trade partners a closed during the Christmas break. Best Pool Supplies is committed to providing excellent customer service and will continue to support our customers throughout the Christmas period.

However, whilst we are happy to lodge warranties and support with product issues during this period, customers may experience delays in response times due to closures. We will endevour to support our customers in any way we can and we appreciate your patience during this time.